JetBlue Stands Its Ground After Ejecting Family from Flight

By Paul Riegler on 21 July 2017
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DSC_5013Despite criticism on social media, JetBlue Airways refused to apologize to a New York family of five after ejecting them from a flight to Florida.

Mandy Ifrah, who was on board the aircraft with her husband and three children, said that the family was removed because her one-year-old child kicked another passenger’s seatback. JetBlue, however, said that the situation on June 21 at Fort Lauderdale-Hollywood International Airport occurred “after a verbal altercation that included physical threats and profanities against a nearby customer.”

JetBlue won praise on social media channels from many employees in the airline industry for standing its ground.

The incident in Fort Lauderdale thrust JetBlue into the spotlight amidst a number of onboard incidents that have been heavily fueled by social media.

Last week, political commentator Ann Coulter was chastised by Delta Air Lines after making disparaging comments about fellow passengers and Delta employees in a series of tweets after she was reassigned to a different seat in the same row.

Coulter described the woman who received her original seat as “dachshund-legged” and likened Delta employees to animal handlers, prison guards, and members of Stasi.

“Your insults about our other customers and employees are unacceptable and unnecessary,” the Atlanta-based airline said in a tweet responding to Coulter’s.

(Photo: Accura Media Group)

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