Southwest to End Overbooking ‘Very Shortly’

By Paul Riegler on 28 April 2017
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DSC_0016Southwest Airline will soon no longer overbook its flights, the company said Thursday.

Speaking on CNBC, Gary Kelly, the airline’s CEO, said it will “cease to overbook” flights going forward.

“I’ve made the decision, the company has made the decision,” Kelly said.

Southwest plans to discontinue the practice “very shortly,” which has come under fire recently after incidents at other airlines came to light. “We’ve been taking steps over the past few years to prepare for this anyway,” Kelly added.

Other airlines including United and Delta have changed their overbooking policies by increasing the amount they will offer passengers to volunteer to take a later flight.

(Photo: Accura Media Group)

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