Hyatt Reports Malware on Computers Used to Process Guest Payments

By Jesse Sokolow on 23 December 2015
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Entrance to Hyatt Regency in Chicago

Entrance to Hyatt Regency in Chicago

Hyatt Hotels said that it had discovered malware on the computers it uses for payment processing at its hotels and resorts.

“The company launched an investigation and engaged leading third-party cyber security experts,” the hotelier said in a statement. The Chicago-based hotel chain said it was taking steps to improve security, adding that “customers can feel confident using payment cards at Hyatt hotels worldwide.”

The company did not specify when the malware was discovered or removed from its systems beyond saying “recently.”

Hyatt operates almost 600 properties worldwide under brands that include Park Hyatt, Andaz, Grand Hyatt, and Hyatt. It has 75,000 employees. The company was founded in 1957, with the purchase of the Hyatt House at Los Angeles International Airport.

(Photo: Accura Media Group)

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