Heathrow Express: London Heathrow to Paddington – Review

By Paul Riegler on 25 November 2015
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While the Heathrow Express isn’t the least expensive way of getting from London Heathrow Airport to the city center, it is unquestionably one of the most pleasant and one of the fastest.

I arrived on a Delta flight from New York’s John F. Kennedy International Airport about 8 a.m. on an overcast morning and found a Heathrow Express ticket agent standing right outside customs. Buying a ticket was simple although buying it at the time of travel is the most expensive option.

Tickets may be purchased on the Web or at the airport or station for £21.50 one way (£26.50 purchased on board) and the non-stop trip takes 15 minutes (21 minutes if leaving from Terminal 5). Advance ticket purchase lowers the cost from £21.50 to £6.99, saving roughly 67%.


After visiting Delta’s new Arrivals Lounge (we’ll have a review in a future issue of Frequent Business Traveler), I reentered Terminal 3 and followed clear signs to Heathrow Express. It was a five-minute walk to the platform and a train was slated to arrive in ten minutes (they leave every 15 except on Sundays and holidays). There were comfortable seats to wait for the train and free Wi-Fi is provided at the station.

The sleek modern train pulled in on schedule and boarding began, made safer by platform gap-fillers that reduce the risk of accidents and improve access for handicapped passengers. Such “stepboard” accidents – when someone falls between the train and platform – are responsible for 48% of fatalities, according to Heathrow Express.

Click here to continue to Page 2Seat Comfort and the Journey

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