Ford Sync 3 – Review and Test Report

By Jonathan Spira on 12 October 2015
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Ford, which was one of the first automakers to introduce a full infotainment system with its Microsoft Windows-based Sync in 2007, is putting a BlackBerry into your car, starting with some 2016 models.

The original Sync system was designed to support Bluetooth-mobile phones and MP3 players using a combination of voice commands in addition to steering wheel and radio controls. Support for sending and receiving text messages – they were read by a digitized female voice named “Samantha” – was added later.

BlackBerry’s QNX platform, which Ford Sync 3 is based on, currently owns about half the automotive infotainment market and a week spent with a Sync 3-equipped 2016 Ford Escape shows why this is the case.



Getting started with Sync 3 is as easy as pairing your smartphone to the car. To use the car’s apps that are part of Ford AppLink, you simply pair your app to the car’s version. Once the apps are synced (pun not intended), Pandora worked well and retained my preferences.


The first thing I noticed about Sync 3 is that the 8” capacitive touchscreen was much more responsive than the resistive touchscreen in the previous generation of Sync, which was called MyFord Touch. To put it kindly, the MyFord Touch system lagged and the menus were confusing.

Sync 3’s home screen has three main components: navigation, audio, and phone. Navigation is the largest on the half closest to the driver and all three can be expanded to full-screen mode with a single touch. Overall navigation is much improved as the driver is only one tap away from climate, navigation, and apps menus.

Click here to continue to Page 2Screen Design and Siri Eyes Free

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