Airlines Resume Flights as London Airspace Reopens

By Paul Riegler on 12 December 2014
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Passengers at a check-in kiosk at Heathrow's Terminal 2

Passengers at a check-in kiosk at Heathrow’s Terminal 2

Hours after a power failure shut down London’s airspace, causing delays and cancellations at five London airports including Heathrow, Europe’s busiest hub, authorities began to restore service in the region.

Earlier on Friday, flights in and out of London were disrupted after London’s airspace was shut down due to a computer failure.  Eurocontrol, the European air control agency, said there had been a power outage at the NATS control center at the UK’s air traffic control center in Swanwick.

British Airways, which brought in extra staff to help manage the disruption, said it is “working hard to look after our customers who have been affected by the air traffic control failure,” on its website, adding that it expects “the knock on effects to take some time to resolve.”

While BA cancelled numerous short-haul flights, it said that it anticipates “that all long-haul services will operate this evening.”

“We apologise for any delays and our incident response team has been mobilised,” said National Air Traffic Services in a statement. “Every possible action is being taken to assist in resolving the situation and to confirm the details.”

(Photo: Accura Media Group)

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Flights in and out of London were disrupted after London’s airspace was shut down due to a computer failure. Eurocontrol,...

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