Hilton and Marriott Announce New Cancellation Penalties

Same-Day Cancellation to Soon Be a Thing of the Past

By Jesse Sokolow on 22 November 2014
  • Share

DSC_0782Two major hotel chains, Hilton and Marriott, announced plans to dramatically change their policies on last-minute room reservation cancellations.

Starting January 1, 2015, travelers will be charged a penalty fee equivalent to a one-night stay.  Previously, most hotels within the two chains permitted cancellations as late as 6:00 p.m. on the day of arrival without any penalty.

The change does not affect hotels operated by the two companies that have far more restrictive policies for cancellation, such as two-day or three-day notice for a cancellation.

“We’re making this change so we can provide you with a more consistent booking process and make more rooms available for when you need last-minute travel accommodations,” said Hilton in a statement posted on the travel website FlyerTalk.

Hyatt already has a similar policy in place.  Reservations will be subject to the cancellation policy in place at the time of the booking, according to a Hilton spokesman.

(Photo: Accura Media Group)

Accura News

Read previous post:
Delta to Launch Philly-London Service in 2015

Delta Air Lines announced it will begin new daily, non-stop service between Philadelphia, Pennsylvania and London, England next spring. Flights...