Marriott Supports New Initiative to Recognize Hotel Housekeepers
The Envelope Please, a new program intended to thank housekeeping staff in hotels in the United States and Canada, kicked off its campaign Monday with the announcement of its first partner in the hospitality industry.
Marriott International joined forces with the program’s sponsor, A Woman’s Nation, and will leave special envelopes in over 160,000 guest rooms that will allow hotel guests to write thank you notes to the individual who cleaned the room as well as to leave a gratuity.
Housekeeping staff at hotels, similar to other staff members such as doormen, porters, and waiters, depend on tips as part of their income but don’t come into face-to-face contact with guests as much as other employee groups. The program, founded by journalist Maria Schriver, seeks to accord recognition to this group.
Many guests leave tips ranging from $1 to $5 per day, depending on the type of hotel and level of service received.
The housekeeping position involves preparing rooms for new guests by changing bed linens and towels, dusting, vacuuming, cleaning bath areas, and replenishing supplies such as toilet paper and shampoo, as well as daily cleaning.
(Photo: Accura Media Group)