KLM Europe Business Class Geneva-Amsterdam Flight 1928 – Review

By Paul Riegler on 21 April 2014
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My first-ever visit to Geneva International Airport, officially known as Genève Aéroport and one of the only airports I know of that is directly accessible from two countries, France and Switzerland, started off on the wrong foot.  I headed to the separate SkyPriority section only to find no one in attendance.  An agent directed me to the Sky Priority line “for Amsterdam,” but where the agent informed me, somewhat rudely, to wait while she helped another passenger who had come from the non-priority line.  Since I just needed to know where the lounge was, I asked for directions and was pointed in the general direction.

Geneva does airport security very well, however, and that made up for the initial poor impression.  An unmanned Priority lane is available to business-class passengers as well as those with higher level status on many airlines flying out of Geneva.  All I had to do was scan my boarding pass, already present on my smartphone, and the gate parted.  While this only led into the general security line, compared with over 100 people waiting on that side, I had only a moment’s wait to proceed through the checkpoint.  Laptop out? Check!  IPad out? Check.  Shoes?  No need to remove.

The Air France-KLM lounge was on an upper level near other lounges including Swiss and British Airways.  It was quiet and a very friendly lounge attendant greeted me and told me that she would announce my flight and I needn’t board at boarding time.



KLM offers business-class passengers and those with SkyTeam Elite+ status a SkyPriority Lane for boarding.  This works well in terms of not having to wait at the gate but there was a slight delay on the jet way to board the 737-800.

While the welcome message was in French and Dutch, the purser announced that the safety demo would only be given in Dutch and English and passengers with any questions should simply ask one of the crew members


After take-off, we headed in a northeasterly direction taking us over Lake Geneva and France, before turning north towards Amsterdam.  Our estimated flying time was one hour and 50 minutes.   The flight would cover 424 miles (682 kilometers).


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