Swiss (Edelweiss Air) Business Class Flight 14 Zurich-New York – Review
Edelweiss Air, a small airline based in Switzerland and part of the Swiss family, has been operating one Swiss flight per day between Zürich and New York since earlier this year. While the crews wear Edelweiss uniforms, the aircraft and service are what I like to think of as Swiss Plus. The flights use Swiss flight numbers and feature the airline’s Taste of Switzerland menus, but the warm and friendly Edelweiss crews add a dimension of their own.
Swiss and Edelweiss together offer two daily non-stop flights from Zurich to New York, and a non-stop from Geneva to New York. Connecting to my New York-bound flight in Zurich was effortless. Once my Munich-Zürich flight had landed, I hopped on the Swiss Business Bus, reserved for business-class passengers, and was soon in the terminal. The layover went quickly largely due to there being so much to do at the airport, including the outdoor observation deck (the Airportscope, an electronic set of binoculars that superimposes flight information of whatever aircraft they are pointed at is worth a look), some shopping, and a quick stop at the world’s longest attended bar (in the Senator Lounge).
Zürich Airport always manages to impress. While it is quite busy, there is almost no waiting for anything, including security. It took just a few minutes to clear the checkpoint.
Boarding had just started as I arrived. Swiss (excuse me, Edelweiss) boards first- and business-class passengers at the beginning, followed by higher-level members of its frequent flyer program, Miles & More.
Once on board, I quickly got comfortable. Flight attendants were in the aisle offering pre-departure beverages and hanging up coats on hangers with the corresponding seat number engraved into the hanger.
Swiss has an excellent business-class product on the Airbus A330-300. Thanks to the manner in which the seats are configured (on the left side, the rows alternate between one and two seats), 90% of passengers have direct-aisle access. Many seats have two armrests (these are my favorites) and there is ample storage room as well.
My seat, 14 K, was in the rear of the business-class cabin. It wasn’t my first choice (regular readers have probably noted my preference for the bulkhead row by now) but it was quite comfortable and had its armrest on the aisle side (armrests alternate to allow for the full extension of the seat behind).
The seat can be set anywhere from to firm or soft (it’s infinitely adjustable) plus there’s a massage feature. Three buttons allow quick access to frequently used positions, namely bed, lounge, and takeoff/landing.
Waiting at my seat were a fluffy pillow and a brown blanket that complemented the colors in the cabin.