Delta Flight 131 BusinessElite Munich-Atlanta – Review
Munich’s Franz-Josef-Strauß Airport is one of the most modern and efficient in the world. The on-airport Kempinski Munich Airport Hotel, where I stayed, is located next to Terminal 2. Today I was booked on Delta, which flies out of Terminal 1, an easy 10-15 minute stroll. As I walked out, one of the hotel’s porters caught wind of my intentions and offered to drive me over in one of the hotel’s Audi sedans, a two-minute ride.
Terminal 1 is logically laid out and very easy to navigate. Delta has a dedicated check-in counter for business-class passengers, but I had checked-in using Apple’s Passbook app, which stored the boarding pass in my iPhone. Beyond the check-in counter a Fast Track line for business and elite status passengers led to passport control and security. There was no one on that line but anyone could really use it as it was, somewhat surprisingly, not monitored.
One person was ahead of me at the border control booth and there was no line at security. The only delay was a bit of extra scrutiny given to the 80×80 cm pillow I was carrying home, but the security personnel were very pleasant and apologized for keeping me waiting.
Delta BusinessElite passengers are invited to use the British Airways Galleries First lounge, which is one floor above the departure area and conveniently located a two-minute walk from the departure gate. The BA staff person at the check-in desk was cheery and pleasant and welcomed me to the club. The lounge staff does make boarding announcements. That was the good part. The lounge itself was somewhat tired looking and the furniture had seen better days. A limited selection of tea sandwiches and croissant were available as well as a wide selection of beverages. Wi-Fi is free and passwords are typically a BA destination.
Delta has a clearly marked SkyPriority lane that is to the side of the main boarding area, making it easy for business-class passengers to board at any time without mingling with those on the longer line. Our flight was delayed due to an equipment substitution in Atlanta (the original aircraft was struck by lightning the night before) and the ground crew did an excellent job in getting our flight out quickly and efficiently, with minimal delay.
I was one of the first passengers to board the aircraft and already the cabin crew was in the aisle ready to welcome passengers and hang up coats. Once things settled down, pre-departure beverages (a choice of water, Champagne, orange juice, or a mimosa) were proffered.