US Airways Dividend Miles Accounts Breached

By Christian Stampfer on 9 August 2013
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A US Airways jet in Seattle

A US Airways jet in Seattle

US Airways recently disclosed that some of the airline’s loyalty program Dividend Miles accounts have been accessed by unauthorized users.  The breach was first reported by a member of, the world’s largest online travel community, in a post in July. The FlyerTalk member said in his post that 407,000 bonus miles had been transferred to an account at without authorization.

A customer notification letter, which describes the incident in detail, was released by the Department of Justice of the State of California earlier this week.  It was sent to account holders whose accounts are believed to have been compromised.

Unauthorized users were able to tap into “a small number” of Dividend Miles accounts and collect personal information.  This information includes name, address, date of birth, e-mail address, answers to security questions, Known Traveler numbers, and the last four digits of credit card numbers.  In a “very limited number of instances,” mileage from the Dividend Miles account was transferred without authorization.

US Airways is further advising Dividend Miles members to change their passwords and to review account activity and credit reports.

(Photo: Accura Media Group)

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