United to Partner With Mercedes to Drive Passengers to Planes
If you see a Mercedes-Benz on the tarmac after a United flight at Houston’s Bush Intercontinental Airport, it’s not a mirage. The Chicago-based airline said it is piloting a ground transportation program that will shuttle some of its best passengers with connecting flights between terminals by car.
Currently, two cars are in operation, although more may be added in the coming months.
During the test phase, passengers will not know until they have landed whether or not they have been selected for the new service. A Global First customer representative will meet the passenger on the jet bridge and guide him to an awaiting vehicle for transport to the connecting terminal.
Aaron Goldberg , a senior manager at United, said on Flyertalk that “we have indeed launched a pilot tarmac transportation program for Global Services and select United Global First customers, in partnership with Mercedes-Benz USA.” Goldberg also hinted that the service is likely to spread to other airports in the future.
Other airlines that offer similar services include Lufthansa in Frankfurt and Munich and Delta in Atlanta. In addition, passengers arriving at or departing from Munich’s VIP Terminal are always driven directly to and from their aircraft.
(Photo: Accura Media Group)