New York Hilton Midtown To Discontinue Room Service

By Paul Riegler on 31 May 2013
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The New York Hilton Midtown announced that it will no longer offer room service to its guests. DSC_0200Room service typically isn’t a profitable amenity, although almost all full-service hotels have continued to provide it.

As the service departs, so will 55 hotel employees.  The hotel is currently engaged in discussion with the New York Hotel & Motel Trades Council, the union representing those 55 workers, on how to proceed.

In an effort to reflect New York’s fast paced lifestyle, the hotel is replacing its room service with a grab-and-go restaurant called Herb n’ Kitchen.  A New York Hilton Midtown spokesman told Frequent Business Traveler that the aim is to provide convenient, yet healthy food options that will simplify the routines for both the hotel and its guests.  He said that the new concept should be more accommodating for business and leisure guests who frequently run on a tight schedule.

The New York Hilton Midtown originally opened on June 26 in 1963 but has since undergone several renovations.  Containing 1,980 rooms and 47 suites throughout its 47 floors, it is the largest hotel in New York City and the 101st tallest hotel in the world.

(Photo: Accura Media Group)

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