Japan Airlines to Offer Touchscreen Order System for In-Flight Meals, Duty-Free Products

By Jesse Sokolow on 8 April 2013
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JAL Sky Suite business class seat

JAL Sky Suite business class seat

Japan Airlines will introduce a new system which passengers can use to order in-flight meals and products on April 15, 2013.  Passengers on board the airline’s Boeing 777-300ER aircraft outfitted with the new Sky Suite 777 cabins will be able to access the service via the in-flight entertainment system.

The Sky Suite 777 features four entirely redesigned cabins, first class, business class, premium economy, and economy.   While all sections have new features, seating in the premium cabin in particular has been substantially improved.

Passengers in business class Sky Suite seats will be able to view and order an Any Time You Wish in-flight meal on their personal screens any time during the flight after the first meal service, until one and a half hours before landing.  They can also order items from duty-free via the same system.

Premium economy and economy passengers will be able to browse through the duty-free offerings on their screens as well, although they will not be able to place an order via the system. They will however be able to place orders for merchandise with a flight attendant.

Passengers can choose from a variety of Japanese and western dishes for their meals.

The new service will first be available on the airline’s Tokyo Narita-London route.  Japan Airlines has plans to expand the service to other Europeans and American routes where the Sky Suite 777 operates.

(Photo: Accura Media Group)

Accura News

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