Dreamliner Flight Cancellation Guide

By Jesse Sokolow on 30 January 2013
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LOT's Dreamliner in Chicago

LOT’s Dreamliner in Chicago

By the time the Dreamliner was grounded, eight airlines had put the aircraft into service.  As the Boeing Dreamliner’s woes continue, knowing what each airline is doing in terms of flight cancellations and equipment swaps may be helpful

Here’s an airline-by-airline look at the current situation.

Air India

Air India has a total of six Dreamliners and most were deployed on domestic or regional routes.  The greatest impact has been on long-haul Dreamliner flights to Paris and Frankfurt.  Air India is currently operating these flights on a Boeing 777 and combining the itinerary when necessary due to a lack of sufficient aircraft.

All Nippon Airways

ANA, the launch customer for the Dreamliner, started flying the 787 in late 2011 and currently has 17 in its fleet.  It has the largest fleet of Dreamliners, and used them to launch new routes including San Jose to Tokyo, which has been cancelled since the grounding, and Seattle to Tokyo, which runs, but not every day, using a Boeing 777.  ANA does have flights from nearby San Francisco International Airport to Tokyo, however, and it has had to cancel some domestic and regional flights

Ethiopian Airlines

Ethiopian was the first airline in Africa to receive a Dreamliner and has four in its fleet.  It is using a Boeing 777 on the Addis Ababa-Washington, D.C. route and serving Frankfurt with 757s and 767s

Japan Airlines

JAL was the second airline to fly the 787 and now has seven Dreamliners.  It has had to cancel its new San Diego-Tokyo service.  Its new Boston-Tokyo service continues to operate using a Boeing 777.  Other routes including Frankfurt-Tokyo and Singapore-Tokyo are being served with Boeing 767s.


LAN, the first airline in South America to fly the Dreamliner, only has three in its fleet.  It has substituted other aircraft including Boeing 767s on its Santiago-Los Angeles route as well as on other flights to South America.

LOT Polish Airlines

LOT, the first European airline to get the Dreamliner, had the distinction of flying is inaugural long-haul Dreamliner flight from Warsaw to Chicago on the day that the 787 fleet was grounded.  Its inaugural from Chicago to Warsaw never left and the aircraft is still parked at ORD.  The airline, which has received two Dreamliners thusfar, is operating that route with a Boeing 767-300, which is what was being used before the launch of Dreamliner service.  The 767 does not have a premium economy section, however; that was brand new on the 787

Qatar Airways

Qatar received its first Dreamliner November 12, 2012, and was operating it between its Doha hub and London Heathrow.  That flight has been cancelled but the airline has four other flights from London to Doha.  It was also flying the Dreamliner to Munich and Zürich and is using other aircraft for those flights. Qatar has a total of five 787s in its fleet.

United Airlines

United Airlines, the only airline that was technically impacted by the FAA directive grounding the Dreamliner because it is the only U.S. airline with a Dreamliner fleet (six 787s in total), is using Boeing 777 aircraft on its 787 flights from Houston to Lagos and Los Angeles to Tokyo.  Its domestic 787 flights are being flown with smaller aircraft.

(Photo: Accura Media Group)


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