Swiss Business Class Flight 15 New York JFK – Zurich – Review

By Jonathan Spira on 28 March 2012
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John F. Kennedy International Airport’s Terminal 4 serves 40 airlines and almost 10 million passengers a year.   It replaced the old International Arrivals Building at JFK and many of the airlines there have only a few flights each day.

Swiss has two daily non-stop flights to Zurich from Terminal 4 as well as one flight to Geneva.  Currently, Swiss flies Airbus A330-300 aircraft on the JFK Zurich route.

On a rainy Wednesday night, I decided to abandon my typical arrive-at-the-airport-at-the-last-minute strategy due to the possibility of traffic delays.  For better or worse, there were none, so I arrived with over two hours to spare before departure.

The Swiss business-class check-in counter was easy to find and there was no one on line so my wait time was nil.  The agent was friendly and courteous, inviting me to visit the Swiss lounge before my flight.

Thanks to the unusual configuration of Terminal 4, the Swiss lounge is landside although the airline is planning changes that will allow passengers to clear security first and remain airside in the lounge.   The lounge itself is the only Star Alliance lounge in the terminal.

The lounge is in keeping with Swiss’ elegant corporate identity and even has the same stone wall you’ll find in Zurich and Geneva.  There were several warm food options and comfortable chairs to relax in after dining.  The lounge attendants were friendly and kept everything neat and tidy.


In past visits, I’ve found the line to get through security in Terminal 4, even for business and first-class passengers, to be quite long but almost no one was waiting in line when I arrived and I was through security in a matter of minutes.

I proceeded to the gate, where boarding had not yet started (I was apparently early for everything on this particular day) and I was the first to board the aircraft.

Click here to continue to Page 2Seat Comfort, In-Flight Service, and Arrival

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