New iPad App from Lufthansa Offers Enhanced Interactivity – Review

By Ben Rossi on 5 July 2011
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Lufthansa recently released an app specifically geared for the Apple iPad, expanding on the capabilities and services offered in its current iOS app while exploiting the iPad’s large display and finger-tap interface. 

The centerpiece of the new app is an interactive world map displaying all of Lufthansa’s destination airports.  A couple of finger taps allows the user to select departure and destination airports; the app automatically displays the requested route and booking options.  Destinations are illustrated by thumbnails accompanied by travel information.  A380 routes are preprogrammed into the app, and travelers can search for destinations based on their interests – nature, history, shopping, and more.

Eliminating the tedium of scrolling through airports in a standard flight search menu, the map feature also nicely integrates destination information with flight booking.  However, since the map doesn’t display all available routes to and from a selected airport, there is some guesswork involved in making reservations.

Standard functions such as check-in, flight status, and “My bookings” are easily accessed on the app’s main navigation bar. Curiously, these functions are not well integrated with the interactive map feature.  For example, checking the status of a flight that has departed does not yield a visual representation of its progress as on other trip planning apps such as Flighttrack.  In addition, the flight status details are rudimentary: there is no distinction between scheduled and actual arrival and departure times, and no estimated arrival times.

Lufthansa’s new app come just as American Airlines released apps for BlackBerry and Windows Phone smartphones last week.

The new app extends Lufthansa’s mobile suite, which now includes apps for BlackBerry, Apple iOS, Android and Nokia devices. The iPad app can be downloaded free in German or English from the Apple iTunes App store.

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